Lily Organics Consumer 100% Satisfaction Guarantee:

Lily Organics guarantees you will love our products and the results they produce. If for any reason you are unhappy with the products please send them back to us within 60 days of the invoice date for a full refund. We do request, that you tell us exactly what you did not like about them, so we can use your feedback for future formulations, evaluations, assessments, etc. You may exchange it for something else, you may ask for a Lily Organics credit or you may ask for a full credit card refund. All shipping expenses to get the product back to Lily Organics is the responsibility of the customer, unless it is the error of Lily Organics. All returns must be postmarked within 60 days of the invoice to get a refund. We are unable to take returns on international orders. Or on any product that has been altered in any way.

Lily Organics Fair trade

We are not a fair trade company, because often times the chief farm hand is not paid! If we do not make enough money to pay Lily, the chief farm hand, she does not get paid. She is not protected by any rigorous oversight or arbitration, sadly. If there is no money, she does not get paid, so buy our products so Lily can make a livable wage.

Shipping Policy

We are the only company in the world we know of, that makes its products fresh every week! Therefore, you must get your order in before Thursday at noon, to have your order made fresh and shipped on Friday. We only ship every Friday. If you order on Saturday, your order will not be made or shipped until the following Friday. This insures you get the best, freshest, highest quality product on planet Earth.

Promotions, Special Offers, and Coupon Policies

Only one promotion, special offer and coupon can be used per order.